Shipping policy
Thank you for choosing our services. This Shipping Policy outlines important information regarding the shipping and delivery of products purchased from our company. Please read this policy carefully before placing an order.
Shipping Methods:
We offer standard shipping for all orders within the United States.
Processing Time:
Orders typically require 3-7 business days for processing. Please note that processing time does not include weekends or holidays. During high-demand periods, processing times may be slightly longer, and we appreciate your patience.
Shipping Time:
Once your order has been processed, the estimated shipping time is 7-15 business days. Please note that shipping time may vary depending on the destination and any unforeseen circumstances that may affect the delivery schedule.
Shipping Carriers:
We work with reliable shipping carriers to ensure the safe and timely delivery of your order. The carrier used for your shipment will be determined based on various factors, including the shipping destination and the size/weight of the package.
Shipping Fees:
Shipping fees are calculated based on the weight and dimensions of your order, as well as the shipping destination. The shipping fee will be displayed at the checkout before you complete your purchase.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. This tracking number can be used to monitor the progress of your shipment on the carrier's website.
Delivery Address:
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for any delays or additional charges incurred due to incorrect or incomplete addresses. If you need to make any changes to your shipping address after placing an order, please contact our customer service as soon as possible.
International Shipping:
At this time, we only offer shipping within the United States. We do not ship internationally.
Delayed or Lost Shipments:
While we strive to deliver your order within the estimated timeframe, please understand that delays may occur due to unforeseen circumstances beyond our control. If your shipment is significantly delayed or lost, please contact our customer service for assistance.
Warehouse:
To reduce storage costs, we've established our warehouse in China. Each product is rigorously quality-checked by our team to ensure that we provide the best finished products to our customers at competitive prices.
If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team at cs@msixfurmily.com. We are here to assist you and ensure a smooth shipping experience.